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Privacy Policy

Last Updated: 10/30/2024
Effective Date: 09/18/2024

RecConnect LLC ("RecConnect," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and web app (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal information.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Account Information: When you register for an account, we collect personal details such as your name, email address, phone number, and any other information you provide during registration.
  • Payment Information: If you make payments in the app (e.g. registering for a sports league), we collect payment-related information such as billing addresses and credit card details through third-party payment processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Services, including offering new features and personalizing your experience.
  • To Process Transactions: Your payment information is used solely for processing transactions related to paid features and services.
  • To Communicate with You: We may use your contact information to send you important notices, updates, and promotional materials, unless you opt out of such communications.

3. Third-Party Services and SDKs

  • Stripe: We use Stripe for payment processing. Stripe’s SDK may collect device information for fraud prevention, security, and compliance purposes. You can review Stripe’s Privacy Policy here.
  • OneSignal: We use OneSignal to collect data on app interactions, enabling analytics and supporting developer features. You can review OneSignal’s Privacy Policy here.
  • Amplitude: We use Amplitude for general app analytics to improve user experience and app functionality. You can review Amplitude’s Privacy Policy here.

4. Data Security

We take data security very seriously. RecConnect employs advanced security technologies and measures such as encryption, secure access controls, and regular system audits to protect your personal information. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Restriction: You can request that we restrict how we process your personal data in certain situations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly for any updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

RecConnect LLC
legal@recconnect.io